Privacy Policy

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Introduction

Soteria-360 Management Services (“Soteria-360”) is a technology and management services company that contracts with health care providers and technology providers to provide cost-effective technology and management services (“Services”).  Soteria-360 is committed to protecting the privacy of its clientele and ensuring the security of any personal information that is shared with us (“Personal Information”).  If your health care provider (“Provider”) has purchased our Services, it may instruct us to process, collect, use or store your data, including potentially some protected health information (“PHI”).

If you use our Services, you or your Provider may provide us with certain information about yourself.  You agree that all the information so provided to us is accurate and complete, including your election to receive or not receive e-mails, texts and/or other digital notification as part of these Services, and that you will maintain and promptly update your information so that your Provider (or we on behalf of your Provider) can store and use your information so we can provide our Services to you and/or your Provider.

We may collect information that is defined as “Protected Health Information” (PHI) subject to the Health Insurance Portability and Accountability Act of 1996 and its accompanying regulations, as amended from time-to-time (“HIPAA”).  In keeping, maintaining, and transmitting this information, we will always follow all HIPAA regulations, and will release such information to any third party only when you expressly authorize us to do so, or we are required or allowed to do so under applicable Federal or state law.  We will provide any PHI concerning you ONLY to your Providers or to medical/business associates or contractors with which we have a “Business Associate Agreement” (BAA) which requires each such entity to follow all HIPAA regulations and protocols and to take all required measures to keep your data secure.

Data Security

We have implemented measures designed to secure your PHI from accidental loss and from unauthorized access, use, alteration and disclosure.  All PHI you provide to us is stored on our secure servers behind firewalls.  

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure.  Although we take reasonable steps to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through our Services.  Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Monitoring

We may electronically monitor our Services and may disclose any information, records or electronic communication of any kind pursuant to the terms of our privacy policies.

Risk Assumptions

You knowingly and freely assume all risk when using our Services.  You, on behalf of yourself, your personal representatives and your heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify Soteria-360 Management Services and its officers, directors, employees, agents, affiliates, representatives, sub-licensees, successors, partners and assigns from any and all claims, actions or losses for bodily injury, property damage, wrongful death, emotional distress, loss of benefits or other damages or harm, whether to you or to third parties, which may result from your use of the services.

Indemnification

You agree to indemnify and hold Soteria-360 Management Services and its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services, your connection to the Services, your violation of the Terms, or your violation of any rights of another person or entity.

 Exclusive Remedy

If you are dissatisfied with our Service (including these Terms of Services), your only remedy is to discontinue using our Services.

Contact Information 

To ask questions or comment about this Privacy Notice and/or our privacy or security practices, please contact us at: 

           Soteria-360 Management Services 

           1065 SW 8th Street, Suite 672

           Miami, FL  33120 

           Or via email to:    info@soteria-360.com 

           Or via phone at:  (786) 309-4217